Asda is an extremely popular supermarket, with over 18 million customers shopping in ASDA stores each week. ASDA employs more than 145 000 people and its stores are packed to the brim with various foods, clothing, appliances, drinks, warm foods, snacks and beauty products. At any given moment, there are thousands of ways that any of the people in an ASDA store can be injured and be a victim of an Asda accident.

While we all know how busy supermarkets can be, when you go to do your weekly shopping trip at Asda, you don’t anticipate that you will need to detour your grocery trip to the hospital because you suffered an Asda accident. If the Asda accident has caused you or a loved one injuries, and someone else, whether Asda themselves, or another customer is to blame, then you may well be able to make an Asda accident claim for compensation.

Asda Accident Claims

What are Asda Accident Claims?

There are countless forms of Asda accidents that customers, visitors and employees can suffer while in Asda. An Asda accident includes any incident that has happened on the Asda premises, and which has resulted in some form of harm being caused. Whether you were injured by a car in the parking lot of Asda, or something fell off of the shelf and hit you below as you walked past the wine shelves, or you have slipped and fallen on spilled food or liquid in the shopping aisles, Asda accidents can cause all types of injury, and some injuries can be quite serious.

Employee Asda Accident Claims

If you are an employee working in Asda, whether as a shelving and packing assistant, a butcher, a cleaner, a teller, or in the back office of a supermarket, you can easily be injured as you go about your daily job. Your employer has a duty to take necessary precautions and steps to ensure your health and safety in the workplace.  If you have been injured in an Asda accident as an employee because of an accident that was not your fault, you may be entitled to a Asda accident claim.

The physical injuries sustained in any form of Asda accident don’t just affect your health and physical wellbeing. They can affect your person life and could also have a drastic impact on your financial life for you and your family. Although money might not be the first thing on your mind after you’ve been harmed in an Asda accident, the financial compensation you could get will help on the journey towards recovery- in all areas of your life. If you have hurt yourself in any type of Asda accident, be sure to get in in touch with Free Legal Justice today to receive free legal advice on your Asda accident claim.

If you have been injured at Asda and the accident was not your fault, contact Free Legal Justice today to discuss the merits of your potential Asda accident claim.

What Should I Do If I Am Injured In Asda Supermarket?

If you are involved in any form of Asda accident, there are a few steps you can take to help advance the merits of your Asda accident claim.

Seek Medical Attention Following Your Asda Supermarket Accident

Firstly, if you need any medical attention for your injuries you should seek medical care as soon as reasonably possible. Make sure you keep a record of any diagnoses or medical reports, as these will be used at a later stage to form the basis of your Asda accident claim. If your injuries are serious you should call the emergency services to the scene immediately. If you do not appear to have any immediate injuries, be sure to attend a doctor at a later stage as some injuries only develop symptoms at a later stage.

Report The Incident To Asda Accident Management Services and To The Staff – Fill In The Asda Accident Form

Secondly, you should be sure to report the Asda accident to the manager, or the customer service desk, of the store. In most cases, this will involve filling out an accident report book which records the details of the accident, the injury and the individuals involved.  If an Asda accident report book is not the normal procedure of the Asda in question, enquire with the store manager as to where you should record the accident so that you have an official record of what transpired. The formal record of your accident will be important when it comes to formulating your Asda accident claim.


If possible, you should find out whether there were any witnesses to your Asda accident. If there were any shoppers or employees around at the time that you were involved in your Asda accident, be sure to take down their names and contact details, in the event that you require witnesses in support of your Asda accident claim.

Gather Evidence For Your Asda Injury Claim

Lastly, if it is possible to do so, you should take photos of the scene of the accident and preferably the cause of the accident. For example, if your slip and fall accident was due to a slippery or wet floor in Asda that had no warning sign to mark it out, you should take a photo of the scene where you had your slip accident, as proof of the cause of your Asda accident. Also try to obtain any CCTV footage of the accident. At the end of the day, the more evidence that you are able to present of the accident, the better your chance of a successful claim.

Who Is Responsible For My Asda Accident Claim?

Asda has a legal duty of care towards the public which is based in numerous items of legislation. As a starting point, the Occupiers Liability Act 1957 ensures that those responsible for the upkeep of Asda take reasonable steps to ensure that the Asda store is safe for those who visit the supermarket. Essentially what this means in practice, is that the operators of Asda will be deemed to have been negligent should they allow hazards or dangers which are known to them, or could have been anticipated by them, to remain in place in Asda stores, and these dangers then result in injury to another person.

Asda’s Accident Policy And Liability For Injuries and Accidents

As regards Asda employees who work on a daily basis in the supermarket, the Health and Safety at Work Act 1974 protects these employees and compels Asda management to take necessary and reasonable steps to ensure the supermarket is maintained in a safe condition for both members of staff and anyone affected by their work. Where Asda as the employer fails to do this, they will likely be deemed to be negligent and will be liable for an accident at work claim. These rules, combined with the various regulations under the Occupiers Liability Act, mean that Asda as an employer is required to carefully assess risks and dangers in the workplace, and take steps to deal with them as they arise.

In summary, there is a strong legal basis setting out health and safety responsibilities of the management of Asda for accidents sustained by employees and customers alike. If the Asda in which you suffered your accident failed to meet these standards and thus failed to meet its duty of care, you may well have been the victim of negligence, and you could be entitled to make a supermarket accident claim.


Types Of Asda Accident Claims

There is a common misconception that all supermarket claims are trivial and are that injuries suffered in a supermarket accident do not warrant compensation. This is simply not true. Supermarket accidents can range from fairly minor to serious injuries, depending on the nature of the accident and the party involved. A fall can easily result in a broken bone, an open wound or cut, an injury to the head or the face.

Slip And Fall Asda Accidents Claims

This is arguably the most common type of supermarket accident claim that Free Legal Justice deals with. Individuals typically slip and fall in the supermarket because something hazardous is on the floor surface, for example water or ice, slippery cleaning products, or oily food and drinks. Trip accidents can be the result of things being left on the floor, by uneven floor surfaces, by obstructions such as potholes, cables and uneven steps. Fall injuries in Asda could be caused by loose floor coverings, broken stairways, poor general health and safety measures, defective equipment; or simply an individual rushing to get somewhere. In addition, individuals have a greater risk slipping, tripping or falling in supermarkets where the lighting is insufficient or where the obstructions have not been brought to the attention of the public by means of warning signs.

If you are a customer or employee that has been injured in a slip and trip accident at a supermarket because of something that the supermarket did or failed to do, you may have a valid supermarket accident claim. Speak to Free Legal Justice today to discuss the merits of your claim.

Falls From A Height In Asda

Falling from a great height at Asda can be extremely dangerous and can cause serious or life-changing injuries to the victim. Some stores have multiple levels to them and have stairs or escalators to connect the different levels. A customer in Asda can suffer all sorts of injuries because of a fall from a height in the supermarket.

If you are an employee working in a supermarket, you may be injured in a falling accident when you stock shelves, work in the store room of Asda, or use a ladder in the course of your job.  A serious fall accident in Asda can have a huge impact on your physical and mental wellbeing, and if Asda as your employer is to blame for your accident, you will be able to make a compensation claim for your injuries, as well as your pain and suffering. If you have suffered from this type of accident, Free Legal Justice is here to support you with your Asda incident claims. We appreciate how difficult it can be to recover and adjust back to normal life.

Electrocution, Chemical exposure and Burn injuries

A customer or a staff member could be electrocuted if there are any wires exposed at any place in Asda, or if a fridge, light, or other appliance trips or blows a fuse. There are many potential fire hazards at a supermarket – there are many electrical appliances for keeping food warm or cold, many supermarkets that have a bakery or a warm food section, there are sometimes demonstrations of various electrical appliances, there are countless chemical and flammable substances that could cause a fire or burn a customer or an employee alike.

If you have been involved in a supermarket accident involving electrocution, burn or chemical substance exposure, contact Free Legal Justice today to discuss the merits of your potential supermarket accident claim.

Objects Falling From A Height

Asda shelves are filled with all kinds of items. Asda shelves are loaded with food, drinks, alcohol, sweets, electrical appliances, toys, garden items, home décor and furniture. These items are packed onto the shelves in Asda in bulk, to ensure that stock is sufficient for customers, and to ensure that the storage space is utilised properly. If these shelves are not stocked properly, something can easily become dislodged and fall onto a customer below. If a pack of tea falls on you, you won’t be injured by a falling object in a supermarket for example, but there are many heavy and sharp objects such as electrical appliances, glassware, furniture and cases of alcohol that can cause injury should they fall onto a customer or child below. Similarly, if something falls from the ceiling – for example a ceiling tile, or part of a light fitting- detaches and falls onto you as you go about shopping, you could be seriously injured and require immediate medical attention.

Similarly, employees in supermarkets are at risk of falling items as they go about their daily tasks. Employees particularly vulnerable to objects falling would include those who work in the storerooms and stock, shelves. They could easily be injured by huge crates, heavy boxes, and pallets of storage of stock that becomes dislodged and fall on them. If this accident happened during the scope of work and it was not your fault, you will likely be able to make a claim against your employer.

If you have been injured in any way because of a falling object in a Asda, contact Free Legal Justice today to speak about your supermarket accident claim.

Attacks By Humans And Animals

This type of accident is rare but it can happen anywhere and at any time. If you are attacked by a dangerous individual or an animal that enters Asda, you may be able to claim compensation if the accident happened as a result of the supermarket’s failed duty of care towards you (for example they failed to take steps to prevent dangerous animals or individuals from entering Asda).

Accidents Involving Moving Objects Or Heavy Loads

This type of accident is more specific to employees being involved in accidents at Asda. A manual handling duty is any workplace task that requires an employee to lift, move or support a load. The rules regulating health and safety at work define manual handing as the “Transporting or supporting of a load (including the lifting, putting down, pushing, pulling, carrying or moving thereof) by hand or by bodily force.” Manual handling injuries suffered by Asda don’t have to be linked to a heavy load – they can be caused by any work involving the handling of items, even very light items. Manual handling injuries are particularly common amongst supermarket employees that deal with the loading and unloading of stock, stacking of shelves and other manual labour in the supermarket.

We Specialize In Asda Accident and Injury Claims

Free Legal Justice has handled numerous supermarket accident claims involving some sort of manual handling incident suffered by an employee. The majority of these cases are a direct result of supermarket employers failing to pay the necessary attention to manual handling safety rules and processes. In many cases, lifting and carrying injuries sustained by employees could easily have been prevented.

The injuries suffered by employees because of manual handling claims are often the result of:

  1. An employee being required to manually handle extreme loads;
  2. An employer failing to provide adequate safety training;
  3. Insufficient risk assessments being conducted by the employer;
  4. Failure of the employer to provide suitable safety equipment and first aid support to employees;
  5. Failure of the employer to provide a safe system of work or sufficient assistance to vulnerable employees.

Our expert legal professionals have successfully proven the negligence of hundreds of employers in claims of this nature. Free Legal Justice is here to help all supermarket accident claims victims receive lawful financial compensation for their injuries, and get the justice they deserve.

Asda Parking and Car Park Accident Claims

Any person can be injured in an Asda parking lot because of broken pavement, broken barriers, a hole in the road. You could also be injured by another customer or truck driver that collides with your vehicle or your body. If the cause of your injury is something that Asda should have monitored and taken appropriate steps to remedy or prevent, you may be entitled to an Asda accident claim.

Defective Equipment In Asda Stores

Employees in Asda use countless types of equipment as they go about their daily activities in the supermarket. Employers have a responsibility to inspect equipment in Asda frequently and make sure that it is in good working order, and doesn’t pose any danger to those using it or standing or working near to it. Equipment includes any machinery, appliance, apparatus, tool or installation that is used at work. In some cases this can even include equipment and items for personal use in the workplace, as well as any equipment that is used away from the work premises. When we say ‘use’, we mean any type of activity undertaken by an Asda employee where they are starting, stopping, programming, setting, transporting, repairing, modifying, maintaining, servicing or cleaning the work equipment. If you were involved in an Asda accident because of defective equipment that caused you physical harm, you may be entitled to make an Asda accident claim against the supermarket.

What Does It Cost To Make An Asda Accident Claim?

Many individuals that have been involved in a supermarket accident want nothing more than to receive fair and just compensation for their injuries, but the thought of landing up with a massive legal bill at the end of the day puts them off doing anything about their claim.

There is good news. Free Justice Legal offers various funding options for clients seeking compensation for personal injuries. These conditional fee agreements allow clients to continue to make their compensation claims without the stress of financial risk hanging overhead. We offer a  No Win No Fee agreement to all our clients with valid accident claims, meaning that you will never pay us any legal fees in advance. Put simply, a No Win No Fee Agreement is a way for you to take legal steps necessary to claim compensation for wrongful injuries, even if you don’t have the financial resources to do so on your own. A No Win No Fee agreement means that we cover all the upfront legal costs of running your claim, and will only get paid if we help you to win your case and you receive financial compensation for your supermarket accident claim.

Our highly skilled solicitors are happy to offer No Win No Fee agreements to clients seeking rightful compensation for personal injuries, because they are extremely confident in their legal abilities and in their claim success rates. If we win your case, we will charge you a success fee of 25% of the total compensation received, as payment for all the work that we have done on your case. Your appointed solicitor will make sure to discuss the success fee with you before you start your supermarket accident claim.

Can I Use A No Win No Fee Agreement For Asda Accident Claims?

Free Legal Justice is happy to offer No Win No Fee agreements for a variety of supermarket accident claims. Whether you were injured at work in Asda, as a customer while doing shopping in Asda, or in the supermarket parking lot, we can help you to claim rightful compensation for your injuries, and get you the justice you deserve. Our dedicated and friendly accident claims team is available around the clock to answer any questions you have about what happened, why it happened, what your next steps are, and whether you can claim compensation for the personal injuries you have suffered in Asda.  Best of all, this professional advice effectively comes free of charge!

Its Free To Claim For Asda Supermarket Injury Claims

At the end of the day, making an Asda accident claim with Free Legal Justice is a financially savvy way to take the legal steps necessary to get the justice that you deserve. Free Legal Justice carries the risk of your claim being unsuccessful. If your compensation claim is unsuccessful, we will not charge you any anything for the work done on your case.

What Information Do I Need To Make An Asda Accident Claim?

To be able to advise you properly on the merits and possible value of your Asda accident claim, Free Legal Justice will need as much detail as possible about the Asda accident and the resultant injuries that you or a loved one suffered.

Please have as much information as possible prepared for your free consultation with Free Legal Justice, including details such as:

  1. How the Asda accident happened, and nature of the harm you have suffered because of the supermarket accident;
  2. Location of Asda store where you suffered your accident and where in the store you suffered it;
  3. The full names, contact numbers and any other details of the individuals involved in the accident;
  4. Details of any  accident report books or emergency services reports; and
  5. Any other evidence you have of the accident.
  6. Have your Asda claim form to hand

We Will Guide You All The Way – We Can Tell You In Minutes How Much Your Asda Injury Claim Is Worth

Don’t worry if you don’t have all of the necessary information right away. Our accident claims team will be happy to guide you through the merits and value of your Asda accident claim based on the information that you do have. Free Legal Justice will do whatever we can to help you obtain any additional information necessary in order to make a successful supermarket accident claim. The important thing is that you get in touch with a Free Legal Justice legal professional as soon as possible, so that we can get started on your No Win No Fee compensation claim and help you get the maximum compensation that you deserve, in the shortest possible time.

Why Choose Free Legal Justice For Your Asda Accident Injury Claims?

Free Legal Justice has many specialised personal injury lawyers who handle thousands of No Win No Fee personal injury claims each year. Our dedicated personal injury solicitors work around the clock to help clients get justice, and receive the maximum compensation that they deserve for their injuries. Below are some of our Frequently asked questions from customers:

1. How do I get compensation from Asda? This all depends on your injuries – Give our asda compensation claims team a call and we can tell you in minutes how much your claim could be worth. 

2. Can You Sue Asda? Yes you can. If something has gone wrong while shopping at one of Asda’s supermarkets, and if it was Asda fault, then yes you can sue Asda.

3. How To Begin An Asda Accident Injury Claim? Give our team a call anytime, and we will tell you step by step on the process of making supermarket injury claims. Our advice is free and if you have a valid claim then we can visit you at your home.

4. I Had An Accident Whilst Shopping At Asda Can I Claim Compensation? Yes you can claim compensation. If the accident in Asda wasn’t your fault, then you can claim for damages and your injuries.

5. Asda Compensation Payouts – This will all depend on your injuries and losses you have incurred. If you call us and tell us about your injuries, then we can give you a estimate.

By working with Free Legal Justice on a No Win No Fee compensation claim, we promise that:

  • You will receive free legal advice from one of our expert personal injury solicitors;
  • If you are unsuccessful in your No Win No Fee compensation claim, we will not charge you any legal fees;
  • You won’t pay a thing from your own pocket;
  • We will help you to recover the maximum amount of compensation;

We will manage your No Win No Fee claim for you, keep you updated on the progress of your case, and will try to make the entire compensation claim process as stress-free as possible for you.

What Are Asda Compensation Payouts Following An Accident?

In any type of personal injury claim, the amount of compensation that you will receive will vary depending on the facts of your case. The sum can differ from one case to the next, and your final compensation will depend completely on factors such as the severity of your injuries, the length of time needed to recover from your injuries, the impact on the specific individual’s life, and any complicating factors surrounding the injuries. Free Legal Justice has resolved numerous supermarket accident claims over the years. We know what compensation to expect for different categories of injuries and accidents. Your appointed No Win No Fee solicitor will be able to provide you with an estimated value of your Asda accident claim once they have assessed and been through the details of your case with you, as well any medical reports of your injuries. For a broad guideline on compensation amounts, we have compiled the amounts for different levels of injury in the table below.

How Much Can You Claim For Asda Accident Claims? Want To Find Out How Much Your Supermarket Accident Claim Is Worth? Asda Compensation Payouts Explained Below
Severity of Injury Details of InjuryAsda Compensation Payouts:


Examples of Average Compensation Awarded For Asda Accident Claims – How Much Compensation Can You Claim?

Head Injuries
Moderately seriousSerious disability due to brain damage, loss of feeling in limbs, personality change and/or a mental disabilityBetween £180,000 and £240,000
ModerateMemory impacted; reduced ability to work; can include change in personality and increased risk of epilepsyBetween £36,000 and £185,000
MildMinimal or no brain damage but might still have long term effectsBetween £13,000  and £36,000
Facial Injuries
Extremely seriousFacial disfigurement; serious scarring or burnsBetween £25,400 and £83,000
Moderate to seriousSimple fractures to multiple fractures and breaks in the facial areaBetween £7,500 and £41,000
MildLess serious scarring to minor scarsBetween £1,400 and £11,700
Eye Injuries
Extremely seriousPartial to substantial loss of sight in one or both eyesBetween £45,000 and £230,000
Moderately seriousRestricted vision or loss of sight in one eyeBetween £7,700 and £46,000
MildTemporary loss of vision due to smoke, liquids or other substances; Struck/hit in the eyeBetween £1800 and £7500
TemporaryFull recovery takes a few weeksBetween £1800 and £3300
Nose Injuries
SeriousSerious/multiple fractures to the nose resulting in permanent damageBetween £9000 and £19500
Seriously ModerateSerious injuries capable of recovery after surgeryBetween £3370 and £4350
ModerateInjuries not requiring surgeryBetween £2000 and £26990
MildSimple non-displaced fractures with full recoveryBetween £1400 and £2160
Ear Injuries
Extremely seriousComplete loss of hearingBetween £77 000 and £93 000
Moderately seriousComplete hearing loss in one of the earsBetween £26000 and £38 000
MildHearing loss in one or both ears; tinnitusUp to £38 800
Shoulder Injuries
SeriousParalysis, limb numbness, restriction in movement because of the injury in the neck and shoulderBetween £10 500 and £42 000
ModerateSemi-permanent damage; damage that restricts movement in arm and elbowBetween £6 700 and £10 800
MildDamage to soft tissue that should recover within the year or slightly longerUp to £6 700
Back Injuries
SeriousSerious injury to the upper or lower back; paralysis or any relating issues to organs in the lower parts of the bodyBetween £33 000 and £137 000
Moderate.Covering a wide range of back injuries such as compression of the lumbar vertebrae, ligament or soft tissue damage, any constant pain and/or any discomfortBetween £10 500 and £33 000
MildStrains and sprains, soft tissue injuries, a slipped disc, muscle painUp to £10 670
Arm Injuries
SeriousFor major restriction and disability present in one or both the armsBetween £33 400 and £111 600
Less seriousRestriction in movement and/or disability in the arms with substantial recoveryBetween £16 000 and £33 400
Simple Between £5200 and £15 000
Hand Injuries
Very seriousTotal or effective loss of one hand from crushing and then amputation; partial amputationBetween £52800 and £77 400
Moderately seriousFinger amputations, crush injuries to the hand, penetrating wounds, deep lacerationsBetween £24 700 and £52 800
Less seriousCrushing injuries leaving some impaired functionBetween £12 340 and £24 700
Leg Injuries
Moderately seriousInjuries to the leg which has caused lifelong restriction in movement and disabilityBetween £23 600 and £82 100
Less seriousFrom simple leg fractures, breaks or soft tissue damage which has affected the muscle to leg fractures with an incomplete recoveryUp to £23 600
Knee Injuries
SeriousDisability because of a knee injury, major damage to muscles, muscle wastage and soft tissue damage. Disability because of a knee injury, major damage to muscles, muscle wastage and soft tissue damageBetween £22 300 and £82 000
ModerateMinor disability because of the knee injury, damage to the muscle, cartilage, soft tissue, that causes pain and sufferingUp to £22 300
Ankle Injuries
Extremely seriousThe most serious ankle injuries that may cause deformity, degeneration of joints, and potentially amputationBetween £42 500 and £59 400
Moderately seriousFractures, extensive treatment, disability because of ankle injuryBetween £11 700 and  £42 700
MildAnkle fractures, ankle sprainsUp to £11 730
Foot Injuries
Extremely seriousAmputation of one or both feetBetween £71 600 and £171 900
Moderately seriousSerious injury to one or both feet that causes restriction, fractures or disabilityBetween £11 700 and  £59 700
MildCovering injury to a foot with high chance of recoveryUp to £11 700

If you have any questions about the calculation of your Asda accident claim, or to find out how much compensation your asda accident claim is worth then contact Free Legal Justice today and get the compensation that you deserve as soon as possible.

Useful Links:

Asda Safety Rules UK

Asda Head Office Number & Address

Asda Jobs

Sainsbury’s Accident Claims

Tesco Accident Claims